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Litchfield Real Estate’s Housekeeping & Guest Arrival Tips
Posted by Litchfield Real Estate | Friday, May 15, 2020

Updated Tuesday, Dec 8, 2020 

Our top priority is your safety and wellbeing. Should you have any concerns at all during your stay, please call us. We want to make your stay as carefree as possible. 

Our professional housekeeping contractors have always followed industry best-practices and now they have stepped up their efforts to meet the more stringent guidelines in order to provide peace of mind for our guests. Here’s what we are doing to assure your rental home is comfortable, clean, and safe as well as some travel and check-in tips. 

HOUSEKEEPING

• Housekeepers have ramped up their turnover procedures by ensuring all surfaces, especially those frequently touched surfaces, are sanitized. These include kitchen/bathroom surfaces and other hard surfaces as well as switch plates, doorknobs, thermostats, and remote controls.
• All rental linens and towels are sanitized in a commercial laundry facility. As always, beds are made prior to guest arrivals. Upon request, linens can be kept shrink-wrapped so you can make your own beds. Rental bath towels will be kept shrink-wrapped for you to unwrap.
• Each turnover departure clean is followed by two kinds of disinfecting mists applied throughout the rental home. We are using Benefect Botanical Decon 30, which is not only EPA approved but is also all-natural and safe, as well as Mediclean (formerly Microban), primarily isopropyl alcohol, which is fragrance-free and also EPA approved.

INSPECTIONS

• Wearing disposable gloves and masks, our trained inspectors follow our housekeepers to ensure each property is clean and ready for your family and friends to enjoy safely.
• Guests are encouraged to walk-about on arrival and contact our office immediately should there be a cleaning concern. Cleaning issues can be remedied quickly. 

TRAVEL PREP

• We recommend bringing additional paper and cleaning products and other essentials in case these items are not readily available in area stores during your stay.
• Be sure to bring enough medicine for your length of stay as well as hand sanitizer and personal protective equipment.
• CDC recommends cleaning and disinfecting high touch surfaces upon arrival to your travel destination.
• As always, Litchfield Real Estate will leave a Welcome Home Starter Kit at your rental home, which provides hand soap, paper towels, toilet paper, dish detergent and a trash can liner. This way you can quickly unpack the car and hit the beach.

CHECK-IN

• As of this posting, our office is fully staffed and masked. The lobby is open to the public but limited to only a few visitors at a time to protect the safety of both Staff and Guests. 
• All visitors are asked to wear masks while inside our office. 
• TO CHECK-IN, you’ll pickup your key packet in our front office during office hours. This packet contains two sets of disinfected keys, directions to the rental, check-out duties, and important information specific to your rental. We strongly encourage you to review this information upon arrival. 

For the most up-to-date information regarding travel restrictions and policy changes related to COVID-19, please visit https://www.litchfieldrealestate.com/blog/covid-19-information-your-vacation.

Please don’t hesitate to reach us with any questions at all. Our hours are Monday – Saturday, from 8:30 AM to 5:00 PM.

We look forward to making this your best vacation ever!